Built on Real-World Automation Experience .

EnduroLab is led by engineers who have worked across the full lifecycle of complex automation systems, from design and build through commissioning and service. That experience translates into faster diagnostics and dependable support, regardless of system origin.

From the Inside Out.

EnduroLab didn't start as a business plan. It started with a problem that nobody else was solving.

Pharma and biotech labs depend on complex automation systems to run high-throughput screening, drug discovery workflows, and production processes. When those systems go down, the options are limited: wait weeks for an OEM service visit, pay for a technician who doesn't know the specific platform, or try to fix it in-house with limited documentation.

EnduroLab was founded to be the alternative. An independent service partner with deep, hands-on experience across the automation platforms that labs actually run. Not a reseller. Not a software company. A team of engineers who have designed, built, commissioned, and maintained these systems across their entire lifecycle.

Based in San Diego, California, EnduroLab provides service nationally and internationally. The company serves labs of all sizes, from academic research institutions to Fortune 500 pharma companies, with the same level of engineering depth and responsiveness.

Meet the Team.

EnduroLab is led by two founding engineers with end-to-end experience across the automation platforms labs depend on.

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John Crowers

Co-Founder

End-to-end experience with complex automation systems, including production, commissioning, and field service. Background includes GNF Systems operations, naval engineering, and aerospace manufacturing in high-consequence environments.

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William Smithayer

Co-Founder

Engineering background with cross-disciplinary expertise in electrical, mechanical, and software systems, leading full lifecycle development from design through manufacturing and field service. Extensive experience in lab automation for applications including drug discovery, personalized immunotherapy, and radiopharmaceuticals.

By the Numbers.

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Equipment types serviced

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Manufacturers covered

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Years combined experience

US + Intl

Service coverage

Flexible Service Models.

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Honest Assessment

If we can fix it, we will. If we can't, we'll tell you. EnduroLab doesn't oversell capabilities or understate complexity. You get a straight answer on what the problem is, what it will take to fix it, and what it will cost.

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Engineer-Led Service

Every engagement is led by an engineer, not a project manager relaying information. The person diagnosing your system is the same person who fixes it. That eliminates the game of telephone that slows down resolution.

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Long-Term Thinking

EnduroLab approaches every job with the full lifecycle in mind. A repair today should make the system easier to maintain tomorrow. Parts choices, wiring practices, and documentation standards all reflect a commitment to the system's long-term health, not just the immediate fix.

Let's Talk About Your
Automation.

Whether you need a one-time repair, a preventive maintenance program, or a conversation about your automation strategy — EnduroLab is ready to help.